Information for guests with disabilities
SUPPORTING EVERYONE WITH ALL ABILITIES
Snoopy's Home Ice welcomes patrons of all abilities and those who require the use of service animals. The parking lot includes designated spaces for vehicles displaying the disabled person placard or license plate and van-accessible spots are adjacent to the main path and ramp for access to the facility.
Snoopy's Home Ice does not offer wheelchair-only sessions, but patrons in wheelchairs are welcome to join any public skating session. For the safety of all skaters, wheelchair users must always be accompanied by an escort while on the ice. The safety and comfort of all skaters is our primary concern so wheelchair use may be curtailed on any session at the discretion of the on duty shift manager.
Service animals may accompany guests into the Arena and Gift Shop and guests should comply with local ordinances regarding leash laws. The service animal is not required to wear an identifying harness or special collar, but we may ask if the animal is a service animal or what tasks the animal has been trained to perform. You may not be refused service because you are accompanied by your service animal. If your animal poses a direct threat to the health or safety of other people, you will be asked to remove your animal from the facility. Snoopy's Home Ice and the Schulz family support the work of Canine Companions for Independence who provide highly-trained assistance dogs for children and adults with disabilities from their campus in Santa Rosa.